Last updated: 15th September 2017
This Policy sets out:
- who we are;
- the personal data we collect about you;
- how we use your personal data;
- the circumstances in which we may share your personal data with third parties;
- the circumstances in which we may transfer your personal data outside of the European Economic Area;
- how we protect your personal data;
- how we may retain your personal data;
- how you may edit, delete or access your personal data;
- the cookies and similar technology used in our App; and
- how we may update this Policy.
You can find out more about Percent on our website www.wearepercent.com and the Terms and Conditions of Use for using our App are located here.
WHO WE ARE & CONTACT INFORMATION
Team First App Ltd is a company registered in England and Wales with registered offices at 2nd Floor, Block A, Stapleton House, 110 Clifton Street, London, United Kingdom, EC2A 4HT. Our company registration number is 09387321.
We welcome your comments about this Policy. If you have any questions about how we use your personal data, please do not hesitate to contact us using the messaging functionality in the App or at firstname.lastname@example.org.
WHAT WE COLLECT
“Personal Data” means any information which, either alone or in combination with other information in our possession, enables you to be identified. We obtain Personal Data about you in a range of ways:
Information You Give Us
We collect your name, date of birth, gender, email address and credit or debit card information which you provide to us, as well as any other information you directly give us in our App or by linking any social media accounts to your profile in the App. In addition, we may also collect Personal Data from you when you correspond with us (for example, when you send us e-mails or letters, or contact us by telephone).
Information Automatically Collected
We use online analytics such as Google Analytics and other third party tools to automatically log information about you (such as the number of times you use our App and your location) and your device. For example, when using our App, we log your location to allow us to send you the most relevant offers. We also use this information to better understand how you use our App and for internal reporting purposes.
We automatically collect information about transactions that take place at retailers who are linked to our service. This information will include the date, time and value of the transaction and is used to allow us to invoice the retailer for the commission due to us and to calculate any cashback amount which may be awarded to you in accordance with our Terms and Conditions of Use.
USE OF PERSONAL DATA
We use your Personal Data for the following purposes:
- to operate and maintain our App, products and services;
- to provide you with access to the App and to your profile;
- to spot your transactions at participating retailers;
- to process cashback payments to you and to make charity donations linked to your use of the App;
- to respond to comments and questions and provide customer service;
- to send information including confirmations and statements;
- where you have opted in to receiving such information, to communicate promotions, offers, and other news about products and services offered by us or third parties that might be relevant to you; and
- to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
INTERNATIONAL TRANSFER OF PERSONAL DATA
We will not process and/or otherwise transfer your Personal Data outside the European Economic Area.
PROTECTING YOUR INFORMATION
We want you to feel confident about using our App, and we are committed to protecting the Personal Data we collect. We limit access to Personal Data about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We maintain appropriate technical and organisational physical, electronic, and procedural safeguards to protect the Personal Data that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.
RETENTION OF PERSONAL DATA
We retain your Personal Data for no longer than is necessary for the purposes as described in this Policy above.
HOW TO EDIT, DELETE OR ACCESS YOUR PERSONAL DATA
You have the right to ask for a copy of any Personal Data that we hold about you in our records, to correct any inaccuracies, to update any out of date information and to request that we delete your Personal Data. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as email updates). If you wish to exercise any of these rights, or wish to object to our use of your Personal Data, please contact us using the contact information above or (where the functionality is available) update the preferences in your profile.
THIRD PARTY TERMS
Please note that if you link your profile to third party sites such as Twitter, Facebook, Google + or Tumblr then your use of those sites is subject to the respective third party’s terms and conditions. If you consent, we may collect information about you from those third party sites, for example a list of your Facebook friends and, where you consent, that information may be shared with retailers and charities.
What is a Cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website or mobile application. Cookies then send information back to the originating site on each subsequent visit, or to another site that recognises those cookies. You can find out more information about cookies at www.allaboutcookies.org.
Cookies are widely used in order to make sites work, or to work more efficiently, as well as to provide information to the owners of the platform.
Types of Cookies
There are two broad categories of cookies:
First Party cookies: these are served directly by us to your device. They are used only by us to recognise your device when it revisits our Website; and
Third party cookies: these are served by a service provider on our Website, and can be used by the service provider to recognise your device when it visits other sites. Third party cookies are most commonly used for platform analytics or advertising purposes.
Cookies can remain on your device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘persistent cookies,’ meaning that they stay on your device after your browser is closed. They can be used by the Website to recognise your device when you open your browser and browse the internet again.
What cookies do we use?
Our Website uses the following types of cookies:
Cookies necessary for essential purposes
These cookies are essential to provide you with services available through our Website and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
These cookies are used to collect information about how visitors use our Website, so that we can analyse traffic and understand how our users use our Website.
The information gathered is aggregated and we do not use it to identify any individual user. It includes the number of visitors to our Website, the location at which they have used our Website and any problems such as crashes that might occur when they visited our Website.
We use this information to help operate our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our Website.
These cookies allow our Website to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of the web pages that you can customise.
Social Media Cookies
These cookies are used when you share information using a social media sharing button or “like” button on our Website or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Instagram. The social network will record that you have done this. This information may be linked to targeting / advertising activities.
How to control or delete cookies
You can set your cookie preferences by changing your browser settings so that cookies from this Website cannot be placed on your mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “help” “tools” or “settings” facility).
For further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
CHANGES TO THIS POLICY
From time to time we may change this Policy. If we make any changes, we will change the Last Updated date above. If you do not agree to these changes, please do not continue to use our Website. If material changes are made to this Policy, we will notify you by email or by placing a prominent notice on the App.